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• I had been bounced in between several brokers, my phone calls were disconnected, and I gained inconsistent facts pertaining to my deal and reductions.
Again in the working day, you had a selection of companies. Now Now we have megacorps that swallow just about every option decision up therefore you're remaining with 3 selections spanning a complete place, all of which collude with eachother to extort It is customers.
I identified as Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I have to phone through "regular Business office hrs". Is that this for serious?
How do I discover that man or woman. I think I am going into a new billing cycle And that i are running in circles for weeks
with the Black Friday i identified as Telus for getting me a whole new mobile line for my daughter if there's a offer like i received Beforehand for my other Little ones as a faithful customer with Telus.
after the agent overview my account he stated I am unable to give you a offer or credits like you have now with your exiting account, so i just gave up and hangup the cellphone.
Definitely not the practical experience we wish our customers to get. Be happy to mail us A non-public information and we will explore our solutions to get this resolved in your case.
If our reply settled your situation, remember to click on Accept as Resolution to aid Some others while in the Group.
If our reply resolved your concern, make sure you click on Take as Option that will help others while in the Group.
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Hi @Ben708 we definitely worth your loyalty with us and we want to aid. Make sure you control your inbox for the information from us
Professional was really beneficial. I used to be receiving very annoyed as almost nothing gave the impression to be working. He walked me by way of the procedure with uncomplicated Guidance. And it ultimately labored. Fantastic task!
This can be a large squander of your time and only makes an extremely annoyed customer right before they get to speak on the CSR and now the CSR has to deal with an by now stressed to their limit customer.